We have 60+ years of experience
Operating since 1959, Country Cousins is the longest established introductory live-in care agency in the UK. Having served as a Royal Navy Nursing Sister in the UK and France during WW2, Josephine McGregor started a small business from her home in West Sussex, providing local care and assistance for those who needed it.
What began as ‘Country Cousins and Emergency Mothers’ in the spare room of Josephine’s house, has since grown from a modest local enterprise into one of the nation’s leading introductory live-in care agencies.
Today, we provide self-employed, live-in carers nationwide to more than 500 clients each week, offering compassionate and professional care for the elderly, those convalescing in their own home, and disabled adults who need extra support to live independently.
We’re always fully focused on providing the best quality home care at all times, and stand by our uncompromising desire to deliver quality care and choice. The choice to remain in your own home, and the choice to continue to live your life in the company of a carefully selected Country Cousin carer.
In 2020 we joined the Trinity Homecare Group.
Customer service with a difference
Our dedicated team of Care Relationship Executives work tirelessly to find the perfect live-in carer for you based on your specific care needs. Whether that be someone who can drive or someone who shares your love of cooking – you can be sure that we will have someone suitable on our books. You will then keep the same point of contact throughout your relationship with us.
Our carers care
Do they like pets? Are they avid gardeners? Are they fans of Scrabble? These seemingly small details can make a big difference when you’re living with someone. That’s why we’ll carefully consider the answers to these questions and similar, as well as work history and personal qualities when matching you to one of our Country Cousin carers.
Making a difference to quality of life
With Country Cousins, you or your loved one can continue to enjoy independence, with the peace of mind that someone trustworthy and reliable is there should help be needed. Whichever kind of care you’re looking for, we’ll match you with our live-in carers, who will fit right in at your home and provide compassionate, conscientious care.
Experienced and Trusted
We are committed to…
- Allowing our clients to retain their dignity and independence by living in their own homes, supported by competent, caring, and compatible carers for as long as they and their families wish.
- Providing you with a dedicated Care Relationship Executive who will handle your care assignments, engage with you on a regular basis and answer any queries you might have.
- Offering our clients a good choice and continuity of appropriately skilled live-in carers, matching their requirements as closely and as quickly as possible.
- Being as flexible to our clients’ circumstances, their needs and current home life as possible.
- Ensuring a smooth service through effective and timely administrative processes.
Through these commitments and with support from our wider care team, we will ensure you receive the best possible live-in care service possible. We pay attention to the smallest of details because often, these will make the biggest difference.
About Trinity Homecare Group
Trinity Homecare Group is the largest private pay homecare provider in the south of England, offering high-quality live-in care, visiting care and introductory services that enable people to live in the comfort of their own home, enabling independence and enriching lives. Unlike other providers, our diverse range of home care services provide people with choice and control as to how care is provided.
The group’s growth strategy has seen us acquire several home care brands since 2020 to achieve our vision of becoming the market leader in home care across the country, priding ourselves on having the best people, the highest standards of quality care and being an innovator in the sector.
Our comprehensive range of services, delivered through our established and reputable brands, enable us to offer people looking for long-term care at home complete choice in how their care is provided and the level of control you or your family wish to have in managing your care arrangements.
Through our high-quality regulated businesses you are afforded peace of mind and reassurance that your service is fully managed 24/7 and you will have a dedicated Care Manager who ensures you get the care and support you need. As a regulated business, our care is inspected by the Care Quality Commission (CQC) to ensure the very highest standards of care are provided to our clients and their families. We are proud that all our regulated services are rated as either ‘Good’ or ‘Outstanding’. We know that some families wish to have more control over their own care. Our introductory businesses offer just that. We have over 60 years extensive experience in matching our clients with a professional carer who they manage themselves and will provide them with all the personalised care and support they need, as and when they need it.
About our home care businesses
Regulated home care services
Trinity Homecare has been providing high-quality, award-winning homecare for over 25 years and is rated ‘Outstanding’ by CQC. Based in Surrey, we provide visiting care and throughout the country, we provide our 24/7 live-in care and respite care services.
Introductory home care services
Country Cousins specialise in connecting people with exceptional live-in care professionals across the UK. Leveraging its extensive experience since 1959, it ensures flexible and personalised matching with qualified carers suited to individual needs and preferences, with high levels of support.
Founded over 30 years ago, Patricia White’s focus on providing exemplary live in care across the country and visiting care in Central London and its suburbs. A highly recommended agency, Patricia White’s offer highly skilled and qualified carers to meet individual needs.
We live our values
Truly Belong
"We're in it together"
At Country Cousins we foster a sense of belonging. We create a community where everyone feels welcome, valued and understood.
Build Trust
"We're here for you"
Trust is at the heart of everything we do. We cultivate a culture where trust is a lived experience, creating strong bonds within our team and with those we serve.
Here to Care
"We take care of each other"
We respect our colleagues’ needs as much as our clients. Making sure every voice is heard, and everyone is treated equally.
Be the Change
"We strive to do better"
This is more than a value – it’s a personal pledge. It echoes our dedication to constant growth, fostering a culture of continuous improvement.
Talk to our team today
We are the UK’s longest-serving introductory live-in care agency and have been providing compassion care to those who need it in their own homes since 1959.
Call our experienced team today on 01293 224706 to discuss your live-in home care needs and receive a free no obligation quotation.
